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Perry Johnson Laboratory Accreditation, Inc. is a private, third-party accreditation body based in the United States that validates the competency of testing and calibration laboratories, inspection bodies, reference material producers and sampling organizations through the use of international and national standards.
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Thursday Jul 28, 2022
Thursday Jul 28, 2022
Complaints are magnified in ISO/IEC 17025:2017. Section 7.9 regarding complaints consists of seven separate clauses. This webinar will look at what documented information is required along with what records need to be maintained when a complaint is received. Specific requirements are specified in regards to keeping the complaint informed along with the approval of any corrective action taken as a result of a complaint. Presenter: Michael Kramer, PJLA Calibration Program Manager and Lead Assessor
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